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Troubleshooting & Support Center

Welcome to The Dunk Tank Company Troubleshooting Hub

If you're experiencing an issue with your rental equipment, you're in the right place!
This page is designed to help you quickly identify your unit and resolve the most common setup and operation questions—fast and stress-free.

How It Works

Locate your rental product below

Click on the unit name

Follow the step-by-step troubleshooting instructions for that specific product

Select Your Product

Dunk Tanks

Bounce Houses

Camo Bounce House InflatableOutreach Optical Bounce House InflatableRainbow Smiley Face Castle Bounce House (Toddler)

Bounce Houses with Slides

Troubleshooting Dual Lane Sport ComboTroubleshooting Outreach Optical Combo

Waterslides and Slip n Slides

12' Fire Red Marble Inflatable Slide (Wet/Dry)Troubleshooting 15' Slide Wet/Dry

Obstacle Courses & Slides

24' obstacle course inflatable64' Obstacle Course Inflatable

Games

Troubleshooting 3v3 Soccer ChallengeBattleship PongTroubleshooting Hockey Slap Shot Inflatable GameTroubleshooting Ultra Lite GamesTroubleshooting Ultra Lite GamesTroubleshooting Ultra Lite GamesTroubleshooting Ultra Lite GamesTroubleshooting Ultra Lite Games

Sound Equipment

Concessions

Foam Parties

Arena and Bunkers

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